FREE U.S. and E.U. Shipping On $70+ | Discounted Global Shipping
Delivery may be a little slower than usual due to busy Black Friday. We will update you the tracking number asap. Thank you for your patience.
We send the items to you from our warehouses in the US and Germany
It usually takes around 3-5 working days to deliver to you
Shipping fee and customs fees/duties/VAT/import taxes included
For customers in the other regions except the US & EU:
We send the items to you from our factory in China by express
It usually takes around 10 working days to deliver to you
Additional $39/$59 (depends on the actual fee) shipping fee needed
You will be responsible for customs fees, duties, VAT, import taxes, etc. Administered by your government. They are excluded from the shipping fees
Replacing instead of repairing:
Every Chessnut Air comes with a one-year limited warranty and up to 365 days of complimentary technical support. In the case of a covered warranty defect, Chessnut will at its option: (A) replace the product with an equivalent new product; or (B) provide a partial or full refund of the original purchase price to you in exchange for the return of the product. To extend your coverage further, purchase this 2-year extended warranty service. Then your board will get a total of 3 years of free replacements. Does not include man-made or intentional damage.