Expédition
Pour les clients des États-Unis et de l'UE :
- Nous vous envoyons les articles depuis nos entrepôts aux États-Unis et en Allemagne
- La livraison prend généralement entre 3 et 5 jours ouvrés
- Frais d'expédition et frais de douane/droits/TVA/taxes d'importation inclus
Pour les clients des autres régions à l'exception des États-Unis et de l'UE :
- Nous vous envoyons les articles de notre usine en Chine par exprès
- La livraison prend généralement environ 10 jours ouvrés
- Frais d'expédition supplémentaires de 39 $/59 $ (selon les frais réels) nécessaires
- Vous serez responsable des frais de douane, des droits, de la TVA, des taxes à l'importation, etc. Administrés par votre gouvernement. Ils sont exclus des frais de port
Garantie
Remplacer au lieu de réparer :
Chaque Chessnut Air est accompagné d'une garantie limitée d'un an et jusqu'à 365 jours d'assistance technique gratuite. En cas de défaut couvert par la garantie, Chessnut pourra, à sa discrétion : (A) remplacer le produit par un nouveau produit équivalent ; ou (B) vous fournir un remboursement partiel ou total du prix d'achat d'origine en échange du retour du produit. Pour étendre davantage votre couverture, achetez ce service de garantie prolongée de 2 ans. Ensuite, votre carte bénéficiera d'un total de 3 ans de remplacements gratuits. N'inclut pas les dommages causés par l'homme ou intentionnels.
B
It synchronise well with chess.com. I love it!
J
es un producto premium que vale cada peso si te tomas el ajedrez en serio. Ideal para entrenar, jugar en línea y disfrutar de una experiencia auténtica.
J
I absolutely love this board 😍. It's one of a kind is all i can say. Hats off to whom ever buys it. Satisfaction i guarantee 💯
P
I've been a competitive player for 40 years (still have a FIDE rating of 1973), but I can't play in tournaments much anymore. The Chessnut Pro Premium allows me to play in "on the board" mode in the best conditions from my living room.
The board is magnificent, and the pairing with my phone or PC is immediate. I waited years for a company to offer such an object. Chessnut has made my dream come true. Thank you.
K
I collected the eboard a week ago and played tens of games using Chessnut Android application with Online Lichess account connected. The delay between recognizing opponent moves and showing them on Chessnut Pro is quite big, and the same recognize my move on eboard and showing it on Chessnut-Lichess - it takes time. If you don't want to lose on time you have to play longer timing game Rapid 15+10 or even longer.
Overall, over a week, there were few issues with not recognizing moves (leds start lightning on many squares), sometimes could be repaired by repeating moves on eboard, sometimes game has to be finished using mobile phone and after reset of eboard and/or application all worked fine again. This was acceptable and I would rate eboard between 4 and 5 (if it was faster and could be used on Blitz 5+3 games that would be 5). BUT... Yesterday (after a week of use) eboard was showing <10% of battery and I charged it fully (it was 2nd or 3rd time of charging). Today eboard is not recognizing castling (which before worked fine) and after castle (both 0-0 or 0-0-0) leds on squares involved in castling are lightning, the next moves are not recognized and it is not possible to use eboard. Restart of eboard does not help, the same restart of Android application. I tried few times, lost few games and had to finish them on mobile phones. I hope this will be solved as it is quite expensive appliance and it should be working properly not a week, but years.