Envío
Para clientes en EE. UU. y la UE:
- Le enviamos los artículos desde nuestros almacenes en EE. UU. y Alemania
- Por lo general, tarda entre 3 y 5 días laborables en entregarte
- Tarifa de envío y aranceles aduaneros/aranceles/IVA/impuestos de importación incluidos
Para clientes en las otras regiones excepto EE. UU. y la UE:
- Le enviamos los artículos desde nuestra fábrica en China por expreso
- Por lo general, tarda alrededor de 10 días laborables en entregarte
- Se necesita una tarifa de envío adicional de $39/$59 (depende de la tarifa real)
- Usted será responsable de los aranceles, aranceles, IVA, impuestos de importación, etc. administrados por su gobierno. Están excluidos de las tarifas de envío
Garantía
Reemplazar en lugar de reparar:
Cada Chessnut Air viene con una garantía limitada de un año y hasta 365 días de soporte técnico gratuito. En el caso de un defecto cubierto por la garantía, Chessnut, a su elección: (A) reemplazará el producto con un producto nuevo equivalente; o (B) proporcionarle un reembolso parcial o total del precio de compra original a cambio de la devolución del producto. Para ampliar aún más su cobertura, compre este servicio de garantía extendida de 2 años. Luego, su placa tendrá un total de 3 años de reemplazos gratuitos. No incluye daños provocados por el hombre o intencionales.
B
It synchronise well with chess.com. I love it!
J
es un producto premium que vale cada peso si te tomas el ajedrez en serio. Ideal para entrenar, jugar en línea y disfrutar de una experiencia auténtica.
J
I absolutely love this board 😍. It's one of a kind is all i can say. Hats off to whom ever buys it. Satisfaction i guarantee 💯
P
I've been a competitive player for 40 years (still have a FIDE rating of 1973), but I can't play in tournaments much anymore. The Chessnut Pro Premium allows me to play in "on the board" mode in the best conditions from my living room.
The board is magnificent, and the pairing with my phone or PC is immediate. I waited years for a company to offer such an object. Chessnut has made my dream come true. Thank you.
K
I collected the eboard a week ago and played tens of games using Chessnut Android application with Online Lichess account connected. The delay between recognizing opponent moves and showing them on Chessnut Pro is quite big, and the same recognize my move on eboard and showing it on Chessnut-Lichess - it takes time. If you don't want to lose on time you have to play longer timing game Rapid 15+10 or even longer.
Overall, over a week, there were few issues with not recognizing moves (leds start lightning on many squares), sometimes could be repaired by repeating moves on eboard, sometimes game has to be finished using mobile phone and after reset of eboard and/or application all worked fine again. This was acceptable and I would rate eboard between 4 and 5 (if it was faster and could be used on Blitz 5+3 games that would be 5). BUT... Yesterday (after a week of use) eboard was showing <10% of battery and I charged it fully (it was 2nd or 3rd time of charging). Today eboard is not recognizing castling (which before worked fine) and after castle (both 0-0 or 0-0-0) leds on squares involved in castling are lightning, the next moves are not recognized and it is not possible to use eboard. Restart of eboard does not help, the same restart of Android application. I tried few times, lost few games and had to finish them on mobile phones. I hope this will be solved as it is quite expensive appliance and it should be working properly not a week, but years.